Privacy Policy
Types of Personal Data We Collect
We collect various types of personal data on the Site, including but not limited to: your name, contact details (such as email address, phone number, and postal address), payment information, reservation details, and any other information you choose to provide when making a reservation or contacting us through the Site.
How We Use Your Personal Data and Legal Basis
Your personal data is processed for the following purposes:
- To facilitate your hotel reservations and provide the Services you request;
- To communicate with you regarding your reservations and provide customer support;
- To improve our Services and customize your user experience;
- To comply with legal obligations and protect our legal rights;
- To send you promotional offers and updates, subject to your consent.
The legal basis for processing your personal data includes the necessity to perform a contract, comply with legal obligations, protect your vital interests, and pursue legitimate interests. For promotional communications, your consent will be obtained.
How We Store Your Personal Data
Your personal data will be stored securely and retained for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. The exact duration of storage depends on the nature of the data and the purposes for which it is processed.
Sharing Your Personal Data
We may share your personal data with:
- Our affiliated hotels and business partners involved in providing the Services;
- Service providers who perform services on our behalf, such as payment processing, IT support, and customer service;
- Legal authorities, if required by law or to protect our legal rights;
- Third parties in connection with a corporate transaction, such as a merger or sale of assets.
Transferring Your Personal Data Internationally
Your personal data may be transferred to and processed in countries outside of your country of residence. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data, in compliance with applicable data protection laws.
Your Data Protection Rights
You have the following rights regarding your personal data:
- The right to access and obtain a copy of your data;
- The right to rectify any inaccurate or incomplete data;
- The right to erase your data, subject to certain conditions;
- The right to restrict or object to the processing of your data;
- The right to data portability;
- The right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
- The right to lodge a complaint with a supervisory authority.
Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: info@lossuite.com
Mail: Öğretmenevleri, 915. Sk. No 4, 07130 Konyaaltı Antalya, Turkey
Phone: +90 530 917 17 96
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our Site and indicating the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.